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GPO5 upgrade: Aria player activation? (solved)

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GPO5 upgrade: Aria player activation? (solved)

Postby JasonMorin » Sat Mar 05, 2016 12:16 pm

It has been a while (many many months) since i last used GPO. When the update got released (never got an email) , I decided to dive in and give it a new try.

1) I re-installed GPO4 along with my keycard . Everything worked fine.
2) Proceed to install GPO5 upgrade and then installed my GPO5 Key Card which gave me the message:

''Aria Engine Activation : Garritan Personal Orchestra is now activated for Jason Morin''

But each time i re-start my Aria Player it now gives me this message:

Your copy of Garritan Aria Player is not activated. Running in DEMO mode : saving is disabled. this product will be silent in 4 mins. Do you want to download your activation Key Card now.

3) the only Key Card i have in my account are the one for GPO4 and GPO5 (upgrade). Even if i load them both, the message will come back again......

Does anyone have the same problem?
The pc that i am using is old and is a ''family pc'' so any advice before i do the old C:format trick on it :) (which also would be just fine...)

Thank you

Jason
(an email to support was also sent)
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Re: GPO5 upgrade: Aria player activation? (solved)

Postby JasonMorin » Mon Mar 07, 2016 11:30 pm

I got the Fix from Zack (support Team) Thank You!


''Thanks for contacting MakeMusic Customer Success. It looks like your Garritan ARIA Player did not automatically activate. This rarely occurs, but fortunately, it can be easily fixed with the following steps:

1. Close any open programs
2. Hold down the Windows key on your computer keyboard and press the letter R at the same time
3. Type in the following directory:

C:\Program Files\Garritan\ARIA Player

4. Drag the ARIA Player_license file to your Desktop
5. Open your ARIA Player
6. Drag the ARIA Player_license file into the ARIA Player to activate it ''
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Keycard image failure

Postby Viv » Tue Mar 22, 2016 6:57 am

Hello everyone! Just got my new GPO 5. :D
Unfortunately, when I generate my Keycard the image does not display correctly and there is no license available to save. Do you know how to help me?
Also, if I get in touch with Garritan.com, Support, Ask a question > my page display a runtime error! Not the best start, but I am still hopeful. :roll:
Thanks for your help!
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Re: GPO5 upgrade: Aria player activation? (solved)

Postby kingfreeze » Wed Mar 23, 2016 4:17 pm

Dear viv, are you using gpo5 in finale?
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