SmartMusic Finale Garritan MusicXML

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Re: Keycard image failure

Update: I've managed to successfully generate a keycard. On a whim, I input an email address into my information, and suddenly it worked. I didn't initially provide an email address because it wasn't a required field in the account setup. Evidently, it is required for the keycard. In fact, here's a...
by LordArgyris
Wed Mar 30, 2016 12:02 am
 
Forum: Troubleshooting
Topic: Keycard image failure
Replies: 2
Views: 2175

Re: Keycard image failure

I am having the same problem with my newly-purchased CFX Concert Grand. I've tried Firefox, Chrome, Internet Explorer, and even Chrome on Android, on multiple computers, with no success. The popup appears when I click "Generate Keycard" but with a broken picture graphic and/or placeholder ...
by LordArgyris
Tue Mar 29, 2016 4:49 pm
 
Forum: Troubleshooting
Topic: Keycard image failure
Replies: 2
Views: 2175

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